Technology Article #4

Eyah Ncho

October__2010

Mr. Stia

Information Technology

Periods 4-5

Apple No.1 in Smartphone satisfaction

J.D Power has ranked the Apple Iphone for the highest in customer satisfaction among Smartphone manufacturers for the fourth consecutive year. According to the J.D. Power they studied that Apple scored eight hundred out of one thousand points. J.D. Power asked about seven thousand Smartphone users/ owners that comment their experiences in the months January through June of two thousand and ten. The study showed that Apple scored well and it was good in operating the system, the features, and the physical designing. Motorola had seven hundred and ninety-one points and HTC had seven hundred and eighty-one points in how good their Smartphone’s are. Motorola and HTC became second and third in their ranking spots. The important factor of the Apple Iphone is that it is easy to operate, the operating system, the features of the phone, physical design of the phone, and the battery function. Since the App store is popular than the mobile apps are becoming more important to Smartphone users also. About two-thirds of Smartphone users download games, traveling software, and more.

The Iphone to me is a good phone. Since Apple is a great company they terrific phones that Motorola, HTC, and other companies can’t even top that. The Iphone is a good phone to operate I have family and friends that have it and they told me that it is awesome to do a lot of things.

http://news.cnet.com/8301-13579_3-20017417-37.html